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52 Karma

Review on Aera Technology by Nathan Tsugawa

Revainrating 5 out of 5

Great partners in helping me get where i need

Aera has been very helpful as they have helped us through multiple phases of implementation including getting started, onboarding new users, training them, and ongoing support after launch. It's always good to know there are others out there who want what you do, and will go out of their way to make it happen! The team at Aera is extremely responsive and willing to work hard toward any goal we've set together. They're also easy to talk to (which isn't always the case!). We were looking for an AI platform that would enable customers to take advantage of all available options without having to build each one from scratch themselves. This was not something that could be done easily by simply buying off the shelf or using existing solutions built by other vendors. Their approach allowed us to use what we already had while making changes along the way. I am happy to recommend this solution to anyone searching for similar functionality. Our main goals were scalability and efficiency. By utilizing.

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Pros
  • Ease in building our own application
  • Supportive staff with great ideas & suggestions.
  • Good customer service/support experience
  • Highly technical resources if needed
Cons
  • I will keep silent