Flexydial is a simple and straight forward tool that is easy to implement and get up and running. Their customer support is also great and they are always willing to help. I have not found anything in particular that I dislike about Flexydial. I would recommend them to anyone looking for a quality tool to help automate their dialers. I am able to keep track of all of my dialer campaigns and easily adjust them if needed. I am also able to keep track of all of my phone numbers and easily change them if needed.