The benefits are all about keeping track with who does what task at different time intervals as well as being able manage any changes during that period if required without interrupting anything else running smoothly! It's also very user friendly which has made it easy for me personally (although I am not fully computer literate!) To be honest nothing really comes across negative so far but i think this could probably just depend how you approach things once trained up more than likely? Would definitely recommend trying out soma because there aren't many software companies around these days still using older methods hence its great having something modern compared others from back then especially when looking into cost per hour/mileage etc!! This software has helped us reduce our downtime by almost 50%. It's very easy to use as well. The support team is also great! We have been able to streamline our process for making service appointments which helps improve customer satisfaction. There isn't anything I dislike about this product but if you are looking for something that will help your business grow look elsewhere. If you need an all-inclusive solution with a lot of features then go ahead and check out soma.