The team at promoboxt has worked hard over time building out our ecommerce solution which makes us more efficient in all areas. I know we can count on them when it comes down to any issues or new features that need implementation! We haven't found anything yet as far an dislikes go but if you have questions just ask away - they'll help where ever possible. Their support staff are also very helpful so there's not much downside either way here other than maybe being able to build your own product/functionality without having someone else do this work (if thats what floats yer boat). They've helped me set up my store both from technical side AND sales process standpoint; now they're working towards creating some automation processes within my backend system.