I purchased this product from Revain and as soon as I unpacked it I noticed a design flaw: In all illustrations the unit is oriented with the cord manager at the bottom and the power strip cord at the top. But actually the slotted holes on the back of the extension cord are cut so that the cord manager is on top and the power cord is on the bottom (opposite all the pictures). This means all the power cords stick out in the clip like an upside down mop - not very organised. Then it got even worse. At first I just hooked up a few things and they worked. but when i added a game console, dvd player, etc., i noticed that some items didn't work. A little research with a multimeter showed that the entire side of the extension was dead. Then my digital receiver stopped working even when plugged into a completely different outlet (it's dead now). I've had it for over 1 month so I called Belkin customer service to discuss the warranty. It's a joke. The customer service rep was an idiot on the phone, basically saying that power strips purchased through Revain weren't covered by their warranty because "Belkin doesn't know how long they sat on Revain's shelves prior to purchase." Let's see, defective design, NOT WORKING OUT OF THE BOX, BURNING my decoder and Belkin will not honor its warranty. DON'T SPEND YOUR MONEY!
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