I fell in love with this mug! 10/10 would buy again...wait! I did and ended up buying 3 more! I used metal ball teapots for my loose tea, but it required more "maintenance" than I would have liked. It was difficult to clean, I needed something to put the cooler in after I was done with that. I wanted something more attractive. I chose this mug because it looked very practical, with a cooler lid that allowed me to move around freely (with hot water) and easy to clean. It is very easy to clean, just like you clean a mug because my hand is suitable for washing. What I didn't expect was how much better my tea would be. Because I brewed the entire contents of my cup with leaves, not a concentrated area where all the leaves were steeper; that along with perfectly heated potteryโฆmy tea game settled down. When it arrived it was packaged very well. I know this because I was myself, I dropped the package and took it out of my mailbox. -____- The cup didn't care, it was perfect as if nothing had happened. I have to say that the quality, practicality and cleanliness made it a win for me. It was a little uncomfortable for me to hold the pen, but once I got used to it, it was great! My only wish was that they had more designs to choose from and not just color changes.
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