The platform is easy enough that anyone can use it, even if they have no previous experience in drone operation or safety management! It's also very intuitive - I was able to learn about my own flight plan within minutes of using their app (and this wasn't just once). There were times when we would get an error message but there weren’t any logs available so couldn't figure out what went wrong exactly; however our customer support team helped us resolve these issues quickly as well which made me feel much better than having problems with one particular piece of equipment not working properly during such critical time where lives could be at stake!! Would highly recommend because you're never too far away from help should anything go awry :) We've been monitoring flights since last year now without incident by collecting real-time information regarding pilot behaviour & compliance regulations around airspace usage etc., allowing quick response whenever required.