I like how easy it was for people not familiar with computers or software applications (like myself) use their first day at work! It also allows me as an admin user access remotely without having physical presence there during working hours so we're able to manage things from our offices if necessary - no need to travel back/forth all afternoon! There's nothing i don't really enjoy about this application however sometimes due to its automatic nature you may forget details here & then have to go through them manually but other than minor hiccups everything else has been great :).