The simplicity of simplyvoting, allowing our users to vote in real time from anywhere they are without having anything installed locally or needing an internet connection! We like how easy it was for us as non computer savvy people (my husband)to learn about using this software with very little training needed at all!! I would say if there were any issues we didn't have them resolved quickly when raising tickets via their ticketing platform so far no complaints here either.
This product has made conducting votes much easier than before which saves money because now my staff aren’t travelling across town every month just do polling etc.