Unfortunately the shackle for one side was wrong as mentioned. The extended ear was supposed to be on the left on both sides, but the manufacturer made one of the mounts with the extended ear on the right after making sure it didn't fit. I cut the ear off and weld it to the right side, making sure to sand it flush to the side of the mounting stem. I might have just given them back if I hadn't already painted them red. This was the second set ordered, the first ones were damaged, one was really bent. This set was still damaged and needed repainting. The bracket I didn't modify wasn't made straight and I had to use shims between the hook and bracket to align the hitch as it sags a lot on one side. The bracket I modified actually fits the hook much straighter, although I ended up using a washer to align that side. Now I'm trying to figure out how to mount my rack as with the extra washers there isn't enough bolt length to mount the stem shackle to the tow hooks. Update: I just want to add that I decided to contact the seller about the issue and they are fully taking care of it. In my position, with the rack removed, new faceplates installed, and a hook installed, it made sense to change the part and finish the job. I think they just sort out the last bits of a bad batch.
Nokian Tires Nordman RS2 SUV 225/60 R18 104R winter
32 Review
Nokian Tires Hakka Green 3 205/55 R16 94H summer
37 Review
SuperJump Trampoline with SuperJump 8ft (244 cm) net and ladder
29 Review
4WD ORCISH Recovery Traction Boards Tracks Tire Ladder For Sand Snow Mud - Set Of 2 (2Nd Gen Bag + Mounting Pins, Black)
39 Review
Custom Vinyl Car Decal With Personalized Hashtag And Handwritten Cursive Design For Windows, Laptop, Tumbler - Create Your Own Customized Stickers
22 Review
Nokian Tires Nordman SX3 185/60 R15 88T summer
30 Review
Cute 3D Car Wind Up Key - Unique Decoration For Your Car'S Roof (Yellow)
15 Review
Zone Tech 5" X 5" Student Driver Magnet Sign - Caution Safety Warning, Please Be Patient (1)
18 Review