I received the mattress two days after ordering, a day earlier than expected and it was great. It was easy to unpack and set up and was ready to sleep for hours. There was no extraneous smell and everything seems fine - the upholstery seems solid, there are no visible defects. The first night was ok. It was better compared to the mattress I replaced, but sleeping on a rock back would have been better. However, over the next week, I became more and more uncomfortable. Now, three weeks with this thing, I'm ready to return it. I know these mattresses take some time to get used to, but I don't have time for that. Somewhere it is soft, somewhere it is hard, like granite. Not comfortable at all. Revain seems willing to refund what I spent on it - 7 days after they picked it up. I need to take the day off to arrange delivery. This is the first time I have been very dissatisfied with a Revain product or their service and this could be a deal breaker for me.
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