I really like this vacuum cleaner. My girlfriend has one and she highly recommended it. Unfortunately, I was very ill after purchasing it, so I didn't use it for a while. My neighbor put it together for me. When it came time to use it, the hose at the bottom kept coming loose. It was very frustrating. I definitely didn't want to use tape. I contacted the seller through Revain. After several weeks of email correspondence, he asked for photos. Then he gave me his phone number. I called and we solved the problem in less than 5 minutes. My neighbor connected the hose barb incorrectly, or should I say in the wrong order. The problem is completely solved. The seller could not have been nicer or more helpful. Now I'm a happy tourist.
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