I like that this software helps me know what my website has been doing with all of its visitors at every minute level of detail. It also shows when spikes in activity are occurring which allows for quick response times. There really isn't anything I dislike about this program as far as functionality goes. If you're looking into something similar then try out metrics doctor first so you can see what exactly they do before committing yourself to purchasing their product. They have helped us identify our problem areas in order to implement changes that will drive more business to our store.