The ability for our staff, volunteers & congregants alike is very user friendly! It's easy-to use platform allows me access anywhere at anytime with ease!! I wish there was more training options available as well but once you've used it enough its fairly straight forward/easy system which makes troubleshooting issues even easier due to how intuitive this program can be when using all aspects together (which we do!). We are able to track attendance easily in real time without having an employee present during services or events so everyone knows who comes out each week vs those not attending - great accountability tool. The customer service is top notch, they are always willing to help in anyway possible! They have been so helpful with our technical issues as well as helping us get set up with their newest product (IconBible). I would not be without them. We've had some great success using icons bible/church managment. It has helped reduce the amount of time we spend doing certain things manually.