I like that you can customize it to your liking, but sometimes when changing something in one section of an entry changes another part as well which is not what was intended so be careful with this program! It's very user friendly once its set up correctly though!! This software helps keep all my church members' info organized easily by each person/family instead having many different files scattered everywhere around our office or home computers (which would make finding them difficult). The only thing i dislike about using this product are some times there will pop out messages saying "this file has been modified" even if nothing changed at ALL just because someone else opened their computer while mine had open still -.- ohhh no way. But other than those few things everything works great. ! Keeps everyone together under 1 place rather then multiple places throughout various hard drives etc.. Thanks again Microsoft-Church secretary for windows keeps us connected through.