It is very easy for me as I am not good at using software or computer stuff so it was really helpful in dialing calls from my mobile phone when i needed! Nothing much but if you have never used this before then give them try because they will be able help out anyone who needs their service!! If your looking into getting some kind off business that can cater many people like myself than spitfire should definitely get checked first.
There were things about how fast everything worked which made us sometimes feel overwhelmed by our work load especially since we had little knowledge regarding what exactly all these buttons did (the training part).