I like that it's so easy for patients to use! It makes everything really simple from getting appointments through check ins/out etc.
The only thing I dislike about this system is when there are multiple people at one time in an exam room or waiting area - sometimes they don't get called up right away which can be annoying if you're trying to move along somewhere else. But otherwise, very nice app! My office has been able to reduce their staff by 1 fulltime employee just because the new technology allows us to do things easier & quicker than before (which saves money).