The best thing about this program that I love most was its ability to organize all of my information in one place, which made it so much easier when communicating with other departments within our organization! It took me some time getting used too but once you do everything begins falling into line very easily (at least as easy if not more). There are things though like having multiple people working from home or being unable tp access your files while at work can be quite frustrating especially after waiting hours just trying ot figure out what went wrong etc.. We have been able solve many issues regarding communication between different branches by using online applications such as ours; however we still rely heavily upon hard copies since there aren't enough resources available yet via computers/phones.