The best thing I like about this software from its interface that can be easily used by those who are starting out with little knowledge, even without having technical expertise in computer science such as myself; very simple! Even if you don't understand how it works but have an interest or need for learning there will always seem something new which one could learn within your own time frame so no problems here at all! It's free (which makes sense) however we pay them monthly fees depending where/how frequently our website needs updating etc.; these depend largely upon business demand though sometimes when they're slow their customer services may not pick up immediately resulting us going back into "limbo state" meaning nothing happens until months later - hence why i think paying would help speed matters along :-). I like that this software has no limits, you can use it for any type of project within your organization or museum (virtual). The interface could be more intuitive; sometimes we have difficulty accessing some folders. It's very easy-to-use platform for digitized materials! There are many options available in order to add as much metadata about our collections as possible, which helps us keep them organized and find what they need quickly.