i like that it is easy to use and i like that the system is always up to date so if i am on the go i don't need a second person to update. i dislike that it takes a few days to update so i am not always up to date. use it, it is great and easy to use. i am very happy with this product. it is very easy to use and it has many features. i would highly recommend this product. my company has used many different cleaning systems and this is the best one there is. i just wish it would have more features. It's great to be able t use this app for our field staff, it has been so helpful keeping everyone in one place with all their information available at anytime! The ability is there but sometimes I would like more features such as being linked into other apps or services we have (ie Google Drive). Great product overall though - easy access from anywhere you are- no need get back home only connect your smart phone via wifi/4g network etc.- very good tool when training new hires too!!