The most helpful feature is being able to have access from anywhere at any time through my phone or computer with an internet connection! It also has many other features such as creating reminders for patients which makes our lives easier when it comes times of appointments etc.. I dislike how sometimes if there are multiple users logged into Mogo they will not all see each others notes unless one user logs out then back onto their own account but this rarely happens so i guess its fine? Also having more space available would help alot too!! So far no issues yet - just been using since day 1 after purchase (so about 2 months now).