I've had my DVD player for almost 2 years and I can safely say I must have received one of the non-factory defects. Mine has never given me any problems. Not once. It played DVDs with photos and audio and my DVD was perfect. There is no weird red line or blue streak as some say. Remote controls don't bother me either. To be honest, I think the remote control is pretty cool. I mean, I'm only 17 because I cry out loud. I don't need a big fancy thing to make me happy. Samsung has kept my family happy in the past and my DVD player is great. I got this for Christmas. I can say that this one is the best compared to some of my friends. My friend has a Panasonic brand and it sucks. I can say I'm lucky to have him. It literally loads my DVDs in less than 10 seconds. For me the perfect model. I think some people who are unhappy with it must have gotten bad models. mine is perfect
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