The interface is easy to use. You can see where you're at with your campaigns and have an overall view of how everything is going. There are no real drawbacks to using this software other than it being more expensive for larger companies like mine. It's worth the investment since it saves so much time and effort. I've saved hours of work every week by having the ability to quickly check up on my database. We love that we don't have to worry about missing any donors or not knowing what our donors' information looks like.