I like that it has all my jobs in one place so i dont have to go back and forth between job orders which makes for less time wasted overall. The software does not always load when you need it too, but its getting better every day. Its very user friendly once it loads up. If your just starting out with this type of program then there are some things that may be confusing at first until you get used to them. For example, if someone else adds something into yours from another order they will show up under your account as well. You can only add items from other users accounts or new ones created by yourself. This really helps to keep track of everything within the system. It also allows me to see what work was done on each item before sending it off to our customers.