The ability to access your customer database online, in addition to being able to send emails directly from within this program is great! It's easy for me as an affiliate marketer to use to keep up with all my contacts. I have been using it since 2013 and haven't had any issues. There really isn't anything that i dislike about this product. If you are looking for something simple and easy to use then look no further than Amerilink consumer database. We've realized increased sales by targeting new leads through our website and social media accounts.