I love how easy it was for me (a non techy person)to use this system! It's so user friendly that even my husband could figure things out pretty quick once he got used to using our computer at home/office instead of his phone or tablet device - which isn't always available when in clinic due too time constraints etc.. The only thing i didn;t like about curve hero but probably because there wasn't anything wrong per se just an opinion really since everything else has been great!! Not much dislike other than maybe having access from outside would be nice sometimes if they had wifi connection within office building where clinics are located? But overall nothing bad here either way. Have not found any issues yet however do try different ways around figuring stuff out until u get answers right away without asking questions over email again & wait till next day for answer via emails. ! Try first before getting frustrated by spending hours trying something simple then sending question.