I've had another brand for years and it was fine but there were fragile parts that could break or fall apart. This company went out of business. Then I bought a Brita "Grandโ 10-cup water filter pitcher and didn't like it. The design of the jug and handle made it difficult to hold and always felt heavy and awkward. This pitcher fixes that completely! The Grande's filler would pop out if you're not very careful when it's full and fall off when you've poured the last drop of water into the jug - NOT this one! :) This hatch is attached to this pitcher. It also flows in a clean stream of water, making it easy to fill up, and the stream doesn't fall apart like my previous two pitchers, including the Grand. Finally, there were reviews warning that the water flowed quickly, so they suggested it didn't filter well. I suspect these users did not align the labels. When inserting the filter, you must be careful to orient it correctly and then insert it firmly. Of course, if it doesn't go all the way and doesn't solidify, then yes, it will end badly, but with awareness it's easy to get it right. I recommend this mug unreservedly! What a relief!
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