The only problem at first was calibrating the scales. It took a lot of effort, but then it worked fine until the .2020 update: 10-year guarantee. Has lasted less than 6 years with very infrequent use. In 2020 five stars were reduced to one. The toll-free number on the warranty card no longer works. Paradoxically, needing a scale in a pinch, I went ahead and bought a replacement (Accuteck brand) that - wait - has the exact same toll-free number on the warranty card! same company Went online to get a working number to call for permission to replace this under warranty. At the weekend only the number with the area code 909 calls. During the week I don't know. Was going to call 909 tomorrow but figured out basic return shipping plus supplies (not to mention my time) and that's basically what made me pay for the scale in the first place. Aside from the email I just sent to the company documenting all of this. Libra goes in the trash can.
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