I contacted their customer service department to ask a query about a product I was interested in buying. I, however, experienced a protracted wait period and unhelpful responses. The representative I spoke with was obviously uninformed about the product and made no attempt to give me the information I required. Furthermore, I discovered that one of the items in my order was damaged when I got it. I requested assistance from their customer support department, but once more, I received no response and unhelpful responses. It was a frustrating encounter that required several days and numerous tries to resolve. Overall, even though CyberDyer may have a sizable assortment of products, their poor customer service negatively distinguishes them from their rivals. Based on my experience, I wouldn't suggest this business to others.