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Cuba, Havana
1 Level
698 Review
35 Karma

Review on CyberDyer by Tre Boyer

Revainrating 2 out of 5

Review: I recently had a bad encounter with CyberDyer that left me feeling disappointed and frustrated. I am disappointed in CyberDyer's lack of customer service. Although they have a large variety of outdoor equipment and accessories, their poor customer service negatively differentiates them from their rivals.

I contacted their customer service department to ask a query about a product I was interested in buying. I, however, experienced a protracted wait period and unhelpful responses. The representative I spoke with was obviously uninformed about the product and made no attempt to give me the information I required. Furthermore, I discovered that one of the items in my order was damaged when I got it. I requested assistance from their customer support department, but once more, I received no response and unhelpful responses. It was a frustrating encounter that required several days and numerous tries to resolve. Overall, even though CyberDyer may have a sizable assortment of products, their poor customer service negatively distinguishes them from their rivals. Based on my experience, I wouldn't suggest this business to others.

Pros
  • A quick and trustworthy delivery service
Cons
  • No, not for every purchase.