The ability for me as an employee who is in charge with keeping track if there are any issues or questions that I need answered by my team members through texting it has been very helpful! It also helps when you can't be at your desk all throughout work hours which makes communication easier since we're not always able to talk face2face during our working times. Sometimes though sometimes texts get lost between messages so just make sure what message was sent last before sending another one otherwise some things might go missing from their way into receiving them correctly later down the line.