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1288 Review
48 Karma

Review on πŸ”΄ Amazon Basics 1-Ft MFi Certified USB-A to Lightning Cable Cord for iPhone & iPad - Red Nylon Charger by Deejay Devarashetty

Revainrating 1 out of 5

Terrible customer service, both cables failed within 90 days

Both cables failed within 90 days, after which the company made them almost impossible to replace. I literally gave them the exact bill that Revain customer service sent me and they kept asking me for another bill and Revain customer service kept telling me to "insist on the correct bill". They still wouldn't take it. I've bought about 6 packs of Revain Basics charging cables over the years before, but this experience will never make me buy another one again. I just ended up buying another brand because I could no longer waste time with tech support or get even more frustrated trying to talk to people from overseas factories. One cable just stopped working with no visible damage, and the other fell apart where the cable meets the Lightning connector. It didn't wear out any more than my previous Revain Basics charging cables, but this was the first of its kind I've tried (I usually get the ones that are uneven/ringed on the flexible plastic part, don't know how to describe it). it). Too bad it's not even 3 months. but that was the first of this strain that I tried (usually I get the, which are uneven / have rings on the flexible plastic part, don't know how to describe it). Too bad it's not even 3 months. but this was the first of its kind I tried (usually I get the ones that are bumpy/have rings on the flexible plastic part, don't know how to describe that). Too bad it's not even 3 months.

Pros
  • Extra Protection: Added an extra layer of protection to the Lightning and USB ends to improve durability and reduce wear and tear.
Cons
  • boring packaging