I took thecomnsole on November 22, managed to "play without borders" for about two weeks. Already in the first days, thecomnsole spontaneously turned off, but Icomnsoled myself with the fact that the firmware was raw and with ates it would be fixed. But unfortunately, the miracle did not happen and on December 6th thecomnsole stopped turning on. It looks like this ? v=JU5S_9wSlzI. Sony support offered to arrange a repair and promised to send acomurier within 3 working days. It's been 4 years already, no one hascomntacted me, they said in support that "there was a delay and my application was transferred to work. " I also asked about providing an alternative device for the period of repair, to which I received an answer that there is no such option (I plan to write an application for a replacement device in order to officially receive a refusal). Well, the saddest thing: in the event of thecomnsole being unrepairable, Sony said that they would simply return the money, replacement is impossible, because. devices are not available. Actually, for the same reason, I won’t be able to buy a newcomnsole for myself with this money (if I can, then definitely not in 2022, but I’m not sure that there will be a desire). It's a shame for the time and money spent (I managed to buy several games and take an annual subscription, I hope that at least the subscription will be renewed). It’s also a shame for the spoiled New Year holidays, apparently, Sony will now be associated with me with this. Just in case anyone from Sony is reading this, my case number is 21475724 On December 15th, thecomnsole was picked up by acomurier from a transportcommpany On December 23rd, I received a notification that the head unit was replaced in thecomnsole and sent back. It seems that the worst forecast did notcomme true after all.
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