I like being able to access my records anywhere through mobile devices. The patient portal is easy for patients to use as well. It makes it easier to keep track of all appointments with one place instead of having to go back and forth between different systems. Not much dislike about this software - seems pretty straightforward so far! I would recommend trying out any demo version before purchasing. This has allowed me to get familiar with how everything works without committing myself right away. We are using this at our clinic to help improve efficiency in checking up on patients who have been seen by other providers or not attended their follow-up visits.