I like how easy it was for me to navigate through the program, even though there are so many modules in there! It's very user friendly. There isn't much to dislike yet about this application but I think my biggest gripe with it right now would be not having the capability to upload pictures or videos from the internet directly into patients' files. Otherwise, everything has been great thus far. We've used other applications before that were more complicated than what we needed them to be and we didn't have good customer support when we had questions. This one seems to fill those gaps really well.