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759 Review
34 Karma

Review on Smart UPS by Paul Varnado

Revainrating 5 out of 5

Overall good experience, will likely recommend

I like that their product is very user friendly without being too complicated for non technical users. The overall cost of ownership compared with other providers seems much better as well since they have such low rates per kWh used. It would be great if there was more customization options in terms of sizing/applications within our facility including adding additional racks at no extra charge or even adding new products as needed (we currently only supply air conditioning). We need an intelligent backup solution while maintaining efficiency compared with some competitors we've researched who are far less efficient than us but higher priced.

img 1 attached to Smart UPS review by Paul Varnado



Pros
  • Great customer service
  • Easy to use software everything you'd expect from your typical smart thermostat, etc.
  • Flexible pricing structures; it's easy enough just tell them what size system do want instead having expensive minimums which can't change downwards due t capacity needs
  • No pressure selling
Cons
  • Minor Issues