I like how easy it was to use this software compared with other ticketing programs/websites in terms or ease used etc.
It has so many features which makes my life easier! The only thing i don't really enjoy using atm but will get around too soon hopefully - maybe if you could export your tickets into an excel file? And also when purchasing upgrades they should be cheaper because its expensive sometimes just buying one feature can cost several hundred pounds (i think) But overall everything works well even though there may not always updates released every day / week ect.. This program does what's needed perfectly without being complicated nor taking up loads more space than necessary!! You need some sorta knowledge regarding computers otherwise things might seem quite confusing however once u understand whats happening then problems aren;t often encountered anymore unless something goes wrong lol.