I've been using this pitcher for over a year and have found it extremely effective and easy to use. Luckily I didn't have any of the difficulties described in other reviews. The filter performance is really very good. I fill the top tank through the valve on the lid to the brim. When it's ready, I pour filtered water into the kettle to heat the water on the stove. I also pour filtered water into bottled water (use a funnel so it doesn't spill) to chill in the fridge. I used to have a 5 gallon water dispenser and the results with this jug are very comparable. It's certainly a lot cheaper, not to mention easier than lifting bottles. Our tap water is pretty good to start with, so I probably don't need to clean it, and my filters last longer than the 60-day lifespan quoted in the literature.
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