I like that we can search by location or contact information. It's easy for us to keep up with our members in one place. Also, it helps save time when updating member info since you don't have to do each person individually. There are not many bells and whistles available to help organize this database which is great because we want as little manual work as possible! If there was an option to create profiles for multiple people at once (like creating multiple user accounts) then that would be helpful too. We've been able to update membership quickly and efficiently using CMDB.