A very unfortunate purchase. It's browning unevenly, one side of the bread is perfect, and the other isn't even lightly toasted. Zoom in and one side lights up. Contacted the seller and they told me to contact Waring. As for this review, I've only heard one automated response: back from them, except that I can return it for repair, ship both ways at my own expense, and allow 4-6 weeks for repair. Might not buy it commercially, but it's useless and quite expensive for a toaster.
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