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United Kingdom, Belfast
1 Level
727 Review
30 Karma

Review on Bloranda by Roderick Reynolds

Revainrating 2 out of 5

Toy shoppers' disappointing experience at Bloranda

I was eager to use the Bloranda internet store as a parent to buy toys for my children, but my experience was utterly unsatisfactory. Although the website offers a wide selection of toys and games, the quality of the items I received fell short of my expectations. First of all, there were lengthy wait times during the ordering procedure, and the customer service staff was unresponsive. My order took longer than anticipated to arrive despite the website's claims of quick delivery, delaying my plans. I was dismayed to see that the toys were of poor quality when my order eventually did arrive. I bought a wooden play kitchen that was unsafe for my kids to play with because it had broken edges and shoddy construction. The shaky architecture and fragile materials of the outdoor play equipment did not make things much better. To make matters worse, when I contacted the customer service department to voice my displeasure, they were unresponsive and unrepentant. I was left feeling disappointed and dissatisfied because it was obvious that they were not interested in finding a solution to my problem. To sum up, I had a poor experience with the Bloranda internet store. The website may offer a wide variety of toys and games, but neither the quality of the goods nor the level of customer service are particularly impressive. If you're seeking for high-quality toys for your kids, I wouldn't suggest this internet store.

Pros
  • Timely and effective delivery.
Cons
  • Perhaps a bit more expensive than similar options.