I love that it allows me access from any device, even my phone! It's easy for non-tech people like myself too use (and understand). The system takes some getting used but once you do get everything figured out its great!! There are so many different options in this program depending what level business owner wants or needs they can utilize them all with ease. Just be prepared when going live because there will always seem something new coming up which may take time adjusting/learning how best fit into our operation at hand. My only issue was trying figure things through first before just jumping right ahead without understanding each part fully enough - especially if someone else has helped already priorly within their own department(s) etc.. This isn't an actual dislike towards anything about sunrise specifically other than figuring certain processes needed help learning more quickly instead taking longer periods then we should have doing such procedures ourselves initially vs having others assist us along.