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Sunrise Reservations and Property Management Software Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Camp Management

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Description of Sunrise Reservations and Property Management Software

Sunrise is the go to campground and rv park management software suite. We handle the online reservations as well as the recurring billing of your seasonal guests.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Overall decent software but not worth dealing w/.

I like that it has an easy interface, makes managing my properties easier than other softwares we've used in our past! The only thing about this program was how difficult they were at helping us with any problems or questions regarding their product - very unhelpful staff overall!! Other programs have been much more helpful when you need help troubleshooting issues/questions etc.. This one just doesn't seem interested (or capable)of doing so for some reason which seems odd since there are many

Pros
  • Easy to navigate layout once learned..seemingly reliable system but not great customer service reps either online OR by phone..difficult navigating around menu bar options...all data is locked into 1 database per agent account instead allowing each location individual access as well...not ideal solution given its limited capabilities compared wth newer technology offerings such Apple ipads ect.which
Cons
  • Some difficulties

Revainrating 5 out of 5

Great Reservation System - Lots Of Features

The ease of use, the ability to add new features as they are needed, the ability to do things that other companies charge for. I think the most difficult part is that it is not as easy to add new features as I would like it to be. I would like more advanced features and more flexibility. I am able to see all of the reservations that are entered into the system. I am able to see what reservations are coming up and when they are coming up. I am able to see how many people are staying in each…

Pros
  • Ease of Use simple interface
  • Can input your own custom fields suchas pictures or comments about sites
  • Able o log reservation information with an email link.
  • Can print reports out by hand using excel spreadsheets (good wayo keep track)Disadvantages:
  • Lackluster customer support
Cons
  • Good but not great

Revainrating 5 out of 5

Great product to run your Business Operations Center efficiently

I love that it allows me access from any device, even my phone! It's easy for non-tech people like myself too use (and understand). The system takes some getting used but once you do get everything figured out its great!! There are so many different options in this program depending what level business owner wants or needs they can utilize them all with ease. Just be prepared when going live because there will always seem something new coming up which may take time adjusting/learning how best…

Pros
  • User friendly interface
  • Great customer support team who is very helpful & knowledgeable
  • Easy to learn as well.
  • Lots choices available including additional add ons
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Easy to setup and use event ticketing system

I love that my office can schedule all our events for weeks or months at once, but then have them displayed in real time allowing me immediate access from any work station with internet connection throughout out hotel properties we manage across South Africa - which makes things SO easy! A bit clunky regarding search filters when trying multiple property listings (elements) together like 'nearby airport' etc; also not being directly linked into Google Maps via link off site seems cumbersome so…

Pros
  • clear guidance around what needs doing next step by click
  • throughs along each process flow...very little training required needed before becoming productive quickly
  • great support staff always available online
Cons
  • -