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Hong Kong, Billings
1 Level
723 Review
27 Karma

Review on πŸ”΄ WD 1TB My Passport SSD External Portable Solid State Drive, Red - Fast Speeds up to 1,050 MB/s, USB 3.2 Gen-2/C Compatible (USB-A for Older Systems) - WDBAGF0010BRD-WESN by Ryan Pollock

Revainrating 1 out of 5

INVALID PRODUCT SERIAL NUMBER - Pay attention to the feedback!

I should have listened to other reviews that said they couldn't register their product. I tried to register two of these Western Digital SSDs and both were invalid. I contacted WD support and provided all the information requested (receipt, serial number, part number and their photos). After a week I got no response from WD so I contacted support again. They told me I already submitted the form and they are working on it. Here I am 15 days later and WD still hasn't confirmed the serial numbers. If I can't register these products, the warranty has expired and I can't get support for them. So you will be sent back. I find 2 weeks to be an unacceptable length of time to verify the authenticity of WD products.

Pros
  • Free for educational purposes
Cons
  • Big and bulky