I really like the support they give to their customers, they are very attentive and attentive to detail. It is also very easy to use and you can configure all of your needs and requirements. I haven't discovered any downsides in my experience with them so far. Maybe this could be a feature that it would be nice to have in future versions. This program can help automate and control most aspects of a hydroponic growing environment. The ease of setup and configuration is one of the best features about this software.