I like how easy it is to use for our team of emergency managers in all levels from municipal down to countywide/state wide emergencies (we have multiple counties). We are able to quickly get information out during an event with little training or setup time required by anyone involved! There could be more options available when you do not know what your next step will be after sending info but at this point we haven't run into any issues yet using crisis go so far!! Emergency Management needs something simple fast.