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Sweden, Stockholm
1 Level
758 Review
43 Karma

Review on Vizilogger by Javein Harvey

Revainrating 1 out of 5

The product is terrible. They don't respond to emails or phone calls, and their technical support staff are useless.

I would never recommend this product to anyone. Their customer support is appalling, and even worse, the developers themselves seem to be unable to do much about any of these issues. In fact, their technical support team actually told me that they couldn't help me because "the issue was with the database" (they didn't bother telling me which database). If they can't sort out a simple sign-in/sign-out function, how could they possibly be expected to handle something more complicated such as a web application? This isn't a joke - if you are looking for an effective online booking system, please use another vendor.

Pros
  • There are many different ways to use the service, from setting up models directly to pulling data via APIs.
  • Simple web pages to pull in data for analysis and reports
  • Easy to setup, no coding skills needed
Cons
  • Pricing is too expensive, especially when compared to services like R or SAS that allow similar functions
  • The features are very limited