Set up was pretty easy. Nothing too complicated. The app WAS a little buggy, but it's noticeably improved since the last update. The value is tremendous, especially when you have water issues in the home, SMS alerts are invaluable and help you sleep knowing the situation is being monitored. That being said, I have a BIG issue with tech support troubleshooting. YOU CAN SEE THE PASSWORD YOU HAVE SET FOR YOUR ACCOUNT! I work in IT and I can tell you that in my line of work I can reset passwords all day, but I can't read your password. I have a huge problem. with this. Most people use a password for everything, including banking. In a nutshell. Great product, HORRIBLE password protection!
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