UdoTest team is always ready to help with any questions I have. They always seem to respond quickly and are willing to work with me on the best way to solve the problem. I have no issues with the quality of the product. It's a great tool for managing COVID cases within the organization. It has been very helpful. I have no complaints about the product. It has helped me manage employees during this pandemic and keep health care workers safe. I like how easy it was set up initially by our HR department as well as being able to send out email reminders when there are pending results! The only thing i dislike about this product has been trying to get new staff trained due to difficulty finding someone who knows what they're doing so you can train them properly. It's worth taking some time to look into training other people so you don't end up going through more issues down the road!!
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