The customer support team has been very helpful in getting us set up! They gave me several options for how to organize data but I am currently using their most efficient workflow because it works best for our needs right now (and my coworkers are used too). We have only had one issue so far; they were able fix an error really quickly though we didn't expect them t0 do this - no real complaints here!! This software was exactly what i needed when searching through job boards looking at different companies/positions within those organizations etc. It made finding candidates much easier than going off of LinkedIn or other sites where you would need multiple people checking profiles just trying find someone who fits your criteria(s) as well.