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1 Level
752 Review
49 Karma

Review on SmatBot by Payton Luna

Revainrating 5 out of 5

Great platform with lots room/incentive growth potential

The speed at which this bot was able to learn all of our questions and answers from us! This helped drive more traffic directly into our sales funnel for each call we made. It would have been nice if there were some additional features included like adding pictures or videos but overall I'm very pleased after having first set up our account. Having an automated tool available to answer customer inquiries makes my life easier and less stressful when talking about something as important as getting customers through our process without me always being present.

img 1 attached to SmatBot review by Payton Luna



Pros
  • Affordable price point.
  • Easy to use platform with easy reporting capabilities within SFDC admin portal..all in one place;)
  • Ability turn any question type off/on via customization panel located under "Sessions" area once configured properly.a really great feature that is useful across multiple types platforms such Zoom, Google Meet / Hangouts (G Suite) etc where you can enable Q&A only during certain preset break
Cons
  • There are nuances